AFG Home Loans Logo

AFG Home Loans has now been doing business successfully with First Mortgage Services (formerly PLMS) since the inception of AFG Home Loans and we consider FMS to be a key partner of the AFG Group.

The success of our relationship is largely attributed to FMS's market leading ability to provide AFG Home Loans with many benefits including:

  • A national mortgage processing company with offices in each state.
  • Web-based document production and on-line tracking via individual broker logins that allow brokers to see their loans in progress.
  • A can do approach that allows AFG and its brokers to satisfy customer needs.
  • On-going willingness to develop new process and systems that best meet the needs of AFG brokers and their customers.
  • The introduction, production, delivery and execution of market leading products.

The above are just some of the key factors that highlight the benefits to AFG Home Loans in dealing with the people at FMS.

Kris Van Weelde

National Operations Manager

AFG Home Loans Pty Ltd

Kiwibank Logo

FMS have been a strategic partner since 2002 providing loan documentation and refinance services. Over this time they have provided a highly reliable and efficient outsourcing service that has been critical for the provision of mortgages to our customers. Kiwibank has been the fastest growing mortgage provider in NZ during this time and grown the asset portfolio by $10 billion NZD from start-up. FMS have provided market lending innovations including electronic exchange of mortgage documents with solicitors, using the FMS system propel-lc, and have recently created an online method for customers to access and sign mortgage documents via Websign. In summary FMS has been a cost-effective and responsive supplier that has contributed to the success of Kiwibank.

Mark Wilkshire

Head of Sales & Service

Kiwibank Limited

RESIMAC Logo

RESIMAC Limited has been a proud business partner with FMS for more than 5 years, with FMS leadership and staff sharing the same high standards for service delivery that we do at RESIMAC. As our volumes have grown over recent years, FMS have continued to meet our service demands, with exemplary adherence to our strictly monitored service levels. We look forward to strengthening our relationship with FMS in the future.

Gavin Smith

Director, Mortgage Operations

RESIMAC Limited

Suncorp Logo

FMS is one of our preferred partners in the documentation and settlement of Residential, Commercial and Agricultural property settlements.   I have dealt with FMS through our previous partnered solution with Perpetual Lenders Mortgage Services for approximately 5 years and have found their professional service meets my business,  my stakeholders and ultimately end customer needs.  FMS not only offer a range of conveyance solutions but an understanding of the operational challenges and direction of the Australian property settlement market.  I find FMS responsive, proactive, supportive and friendly which ultimately makes them easy to do business with and more importantly develop a relationship with that enhances customer experience and ultimately business outcomes.

Gary Stephens

Executive Manager of Lending Customer Operations

SUNCORP Bank